THE COMPLETE HOTEL GROWTH PLATFORM

Turn Every Stay Into a Lasting Guest Relationship.

Drive Direct Connections. Build Guest Loyalty. Grow Smarter.

Built to work alongside your existing hotel technology.

Take the Free Hotel Growth Assessment →

Stronger Direct Connections

Better Guest Communication

More Repeat-Stay Opportunities

Review & Reputation Growth

Group & Corporate Leads

One Connected Growth Platform

"Build stronger relationships with guests before, during and after their stay."

START FREE

Give Travelers One Smart Way to Connect With Your Hotel

The Free Hotel Connect Card provides essential information and direct booking links, making it easy for guests to find and book with you directly. It's your first step towards building a stronger digital presence.

Hotel name & Logo

Cover photo & Description

Call, Directions, Website

Check availability & Book direct

Rooms, Amenities, Photos

Reviews & Social links

Save contact & QR code

UNI The Source listing

Start free. Upgrade when you're ready for advanced guest engagement, marketing and automation.

Start With a Digital Connection. Grow Into a Complete Hotel Growth System.

A hotel can start with digital visibility and progressively add guest marketing, automation, reputation management, business intelligence and workforce solutions.

Free Hotel Connect Card

Hotel Launch

Hotel Growth

AI Hotel Growth

UNI Hotel Command Center

UNI HCM Workforce Solutions

UNI works with your existing hotel technology wherever practical.

Your Guests Should Belong to Your Relationship—Not Just a Booking Platform

Compare the common hurdles independent hotels face with the comprehensive solutions UNI Hotel AI Growth provides.

Common Hotel Challenges

Heavy dependence on OTAs
Limited direct guest relationships
Outdated hotel website
Weak mobile experience
Guests leave after checkout with no ongoing relationship
Limited guest database
Inconsistent email marketing
Limited SMS engagement
Reviews not requested consistently
Previous guests rarely remarketed to
Group inquiries not tracked effectively
Corporate accounts not systematically pursued
Multiple disconnected marketing systems
Limited visibility into campaign performance

With UNI Hotel AI Growth

Professional hotel digital presence
Hotel Connect Card
Direct booking connections
Guest CRM
Email marketing
SMS marketing
Automated guest follow-up
Review campaigns
Repeat-stay campaigns
Group inquiry pipeline
Corporate travel pipeline
Social Media Command Center
AI marketing assistance
Hotel Command Center

The Complete Hotel Growth System

UNI Hotel AI Growth integrates digital presence, guest acquisition, engagement, and intelligence into one powerful platform.

Digital Presence

Professional hotel website
Hotel Connect Card
Room showcase
Amenities
Photo galleries
Videos
Location & Attractions
Direct booking links
Special offers
Event spaces
Group information
Corporate travel page
QR-code experiences

Guest Acquisition

Booking-engine connection
Special-offer landing pages
Group inquiry forms
Corporate travel inquiries
Wedding inquiries
Event inquiries
Extended-stay inquiries
Email signup
SMS signup
Promotional QR codes
Lead-source tracking

Guest Engagement

Guest CRM
Email campaigns
SMS campaigns
Pre-arrival messaging
Welcome communication
Post-stay follow-up
Review requests
Repeat-stay promotions
Birthday promotions
Anniversary promotions
Seasonal packages
Guest reactivation
Loyalty integrations

Business Intelligence

Website activity
Booking-link clicks
Connect Card engagement
QR-code scans
Campaign performance
Guest inquiries
Review activity
Group leads
Corporate leads
Repeat-stay campaigns
AI recommendations
Hotel Command Center

From First Search to Next Stay—Stay Connected With Your Guest

UNI helps hotels build a relationship beyond the original reservation, guiding guests through their journey and encouraging repeat visits.

Discovery

Google / Social Media / UNI The Source

Connection

Hotel Website / Connect Card

Booking

Direct Booking Engine

Engagement

Pre-Arrival & During Stay

Retention

Post-Stay & Repeat Visits

Make Direct Booking Easy to Find

UNI Hotel AI Growth connects your hotel's website, Connect Card, campaigns, and QR codes directly to your preferred booking engine, ensuring guests have a seamless path to book with you.

Prominent Book Direct CTA

Check Availability CTA

Room pages & Special packages

Booking-engine integration

Mobile & QR booking links

Campaign & Booking analytics

Turn Guest Connections Into Long-Term Relationships

Our Guest CRM helps you manage and nurture relationships with every type of guest, from prospective travelers to loyal repeat visitors. Understand your guests better and tailor communications for maximum impact.

Prospective guests
Previous guests
Repeat guests
Business travelers
Group planners
Corporate accounts
VIP guests

Start the Guest Experience Before Check-In

Automated communications ensure guests feel welcomed and informed from the moment they book. Provide essential details, promote upgrades, and set the stage for a memorable stay.

Reservation welcome
Check-in information & Directions
Property amenities & Wi-Fi
Local dining & attractions
Upgrade opportunities

Put Hotel Information in the Guest's Pocket

Offer a seamless Guest Connect Experience accessible via QR code. Provide instant access to hotel services and local recommendations.

SCAN FOR HOTEL INFORMATION

Guests access services and local info instantly.

Guest Access Includes:

Front desk & Wi-Fi
Hotel hours & dining
Fitness center, pool
Local attractions & transport
Housekeeping & policies

Key Differentiator:

This feature enhances guest satisfaction and positions your hotel as a modern, tech-enabled property.

Checkout Shouldn't End the Guest Relationship

Automated post-stay campaigns nurture guest loyalty, encourage reviews, and drive repeat bookings. Turn satisfied guests into advocates and long-term customers.

Thank-you message
Feedback & Review request
Future offer for repeat stays
Birthday/Anniversary promotions
Seasonal & reactivation campaigns

Turn Great Guest Experiences Into Greater Trust

Proactively manage your hotel's online reputation. Request reviews, monitor feedback across platforms, and respond effectively to build trust and attract new guests.

Automated review requests
Direct links to Google reviews
Guest feedback collection
Review alerts & reminders
Reputation dashboard

Turn Group Interest Into Organized Sales Opportunities

Streamline inquiry management for groups, events, and weddings to capture more leads and build a robust sales pipeline.

Groups

Family reunions, sports teams, tour groups, etc.

Events

Meetings, conferences, banquets, social events.

Weddings

Guest room blocks, receptions, bridal events.

Build More Local Corporate Relationships

Target and secure valuable corporate travel accounts with dedicated lead generation and pipeline management tools.

Target Industries:

Local employers, Construction, Healthcare, Airlines, Government, Universities, Transportation, Insurance.

Help Guests Discover More Around Your Hotel

Connect your guests with local businesses and attractions through UNI The Source, creating a valuable ecosystem synergy.

Hotel Guest

UNI The Source

Local Restaurants, Services, Attractions

This creates an important strategic connection between the hotel ecosystem and UNI local-business ecosystem.

How Strong Is Your Hotel's Digital Growth System?

Take our comprehensive Hotel Growth Assessment to identify opportunities and receive a personalized roadmap for maximizing your hotel's online visibility and guest engagement.

Website

Booking Exp.

Guest Database

Reputation

Automation

Assessment covers: Website, Mobile, Booking, Direct Booking, OTA Dependence, CRM, Email, SMS, Reviews, Reputation, Retention, Sales, Social Media, Local SEO, Automation, AI, Workforce Needs.

How It Works

Create Your Free Hotel Connect Card or Select a Plan

Start with digital visibility or choose a growth package.

Create Your Hotel Account

Complete the Hotel Growth Assessment

Get insights into your current strategy.

Receive Your Personalized Growth Roadmap

Understand your path to growth.

UNI Configures Your Platform

We set up your tools and integrations.

Launch, Connect & Grow

Engage guests and monitor performance.

Choose Your Hotel Growth Plan

UNI Hotel AI Growth uses the UNI Business Growth platform framework with hospitality-specific configuration. Pricing varies based on property size, number of locations, required integrations, automation requirements and implementation scope.

$0

Free Hotel Connect Card

Hotel digital profile
Hotel images
Contact buttons
Directions
Amenities
Website link
Book Direct link
Reviews
Social links
QR code
Basic insights

Digital Hotel Foundation

Starting at

$497 Setup

$49 / month

Professional website/landing
Hotel Connect Card Pro
Property branding
Room showcase
Amenities, Photos
Book Direct connection
Contact forms
Group inquiry
UNI The Source listing
QR code
Basic CRM & Analytics
Hosting & Standard support

$997 Setup

$99 / month

Everything in Hotel Launch
Expanded hotel website
Guest CRM
Email marketing
SMS marketing
Review automation
Post-stay campaigns
Repeat-stay campaigns
Special-offer landing pages
Group & Corporate pipelines
Guest segmentation
Social Media Command Center
Enhanced analytics
Priority onboarding

Advanced Hospitality Growth & Automation

Starting at

$1,997 Setup

$199 / month

Everything in Hotel Growth
AI hotel marketing assistant
AI guest-response assistance
AI content recommendations
Advanced guest segmentation
Advanced marketing workflows
Guest reactivation campaigns
Group & Corporate lead automation
Guest Connect Experience
Advanced reporting
AI growth recommendations
Hotel Command Center
Priority support & strategy sessions

For Multi-Property Operators & Enterprise Solutions

Ideal for multi-property operators, management companies, franchise groups, resorts, and large independent hotels seeking centralized control and custom solutions.

CUSTOM PRICING

Multi-property Command Center
Location dashboards
Corporate marketing
Central CRM & Campaigns
Enterprise integrations
Custom workflows & reporting
UNI HCM workforce solutions

Pricing Disclosure: Setup fees include standard configuration, branding, onboarding, and implementation. Monthly fees include platform access, hosting, standard maintenance, and support. PMS, booking engine, channel manager, payment processing, SMS, advertising, premium integrations, custom development, and other third-party technology costs may be separate. Final pricing is confirmed before checkout or implementation.

Optional Hotel Add-Ons

Enhance your UNI Hotel AI Growth platform with specialized features tailored to your needs.

Booking Engine Integration

Seamless connection for direct bookings.

Advanced Guest CRM

Deeper guest segmentation and management.

Guest Wi-Fi Marketing

Engage guests during their stay.

AI Phone Receptionist

Automate call handling.

Guest Digital Directory

Provide instant hotel info.

Advanced Reputation Mgmt.

Comprehensive review monitoring.

Local SEO / GBP Management

Improve local search visibility.

Professional Photography

High-quality property visuals.

See Your Hotel's Growth Activity From One Command Center

Gain comprehensive insights into your hotel's performance, guest engagement, sales pipeline, and receive AI-driven recommendations for continuous growth.

Today's Hotel Growth Snapshot:

Website visitors
Booking-link clicks
New guest leads
Group & Corporate inquiries
Review requests & New reviews

Guest Engagement & Sales:

Guest database overview
Campaign performance
Group & Corporate pipelines
Reactivation progress

AI Growth Advisor

Today's Recommended Actions:

Follow up with 4 uncontacted group inquiries.
38 previous guests qualify for a reactivation campaign.
Your weekend getaway campaign has strong engagement.
7 recent guests have not received a review request.

Your Hotel Growth Platform Can Grow With Your Workforce Too

Hotels are employee-intensive businesses. Introduce UNI HCM as your integrated workforce solution, covering payroll, HR, recruiting, onboarding, benefits, and more.

Payroll & HR
Recruiting & Onboarding
Benefits Administration
Timekeeping & Scheduling
Compliance Support

Hotel Growth Success Stories

See how independent hotels are transforming their operations and guest relationships with UNI Hotel AI Growth.

Success Stories Coming Soon

We are actively partnering with leading hotels to showcase their verified results.

Frequently Asked Questions

1. What is UNI Hotel AI Growth?

UNI Hotel AI Growth is a comprehensive digital marketing, guest engagement, and hotel growth platform designed for independent and growing hotels. It integrates website management, direct booking tools, CRM, marketing automation, reputation management, and AI assistance to help hotels attract guests, build loyalty, and reduce reliance on third-party channels.

2. Is this a hotel booking system?

UNI Hotel AI Growth is not primarily a booking system. It focuses on driving direct bookings by enhancing your hotel's digital presence, marketing, and guest communication strategies, connecting to your existing booking engine.

3. Does UNI replace my PMS?

No, UNI Hotel AI Growth is designed to complement your existing Property Management System (PMS). We integrate with your current technology wherever practical to enhance its capabilities rather than replace it.

4. Can UNI connect to my existing booking engine?

Yes, a core function of UNI Hotel AI Growth is to connect your hotel's digital presence and marketing efforts directly to your existing booking engine to facilitate direct reservations.

5. Can I keep my existing website?

Yes, you can keep your existing website. UNI Hotel AI Growth can enhance it, provide dedicated landing pages, or create a new professional website experience as part of our service packages.

6. What is the Hotel Connect Card?

The Hotel Connect Card is a free, mobile-friendly digital profile for your hotel that provides essential information, photos, reviews, and direct booking links. It's accessible via QR code and serves as a foundational element for your digital presence.

7. Is the Hotel Connect Card really free?

Yes, the basic Hotel Connect Card with essential features is completely free. It's designed to give every hotel a starting point for digital engagement and direct connections.

8. Can UNI help promote direct bookings?

Absolutely. UNI Hotel AI Growth is built to maximize direct bookings through prominent calls-to-action, optimized booking paths, promotional campaigns, and improved guest experience on your digital touchpoints.

9. Can I market to previous guests?

Yes, UNI Hotel AI Growth includes robust Guest CRM and marketing automation tools to help you build email and SMS databases, send targeted campaigns, and encourage repeat stays.

10. Can UNI send email campaigns?

Yes, email marketing is a key feature within our platform, allowing you to design, send, and track targeted campaigns to your guest database.

11. Can UNI automate review requests?

Yes, our platform automates the process of requesting reviews from guests post-stay, helping you to consistently gather valuable feedback and improve your online reputation.

12. Can I manage group inquiries?

Yes, UNI Hotel AI Growth provides tools to capture, track, and manage group, event, and wedding inquiries, streamlining your sales process and improving conversion rates.

13. Can guests access hotel information through QR codes?

Yes, guests can access a dynamic Guest Connect Experience via QR codes, providing instant access to hotel services, information, and local recommendations during their stay.

14. What is the Hotel Command Center?

The Hotel Command Center is your central dashboard for monitoring growth activity, guest engagement, sales pipeline, digital performance, and AI-driven recommendations, all in one place.

15. What AI capabilities are available?

Our AI features include marketing assistants for content generation, guest response assistance, AI-driven recommendations for growth strategies, and advanced analytics insights.

16. Can multiple employees use the system?

Yes, our platform supports multiple user accounts with role-based permissions, allowing different team members to access and manage relevant aspects of the system.

17. Can UNI support multiple properties?

Yes, we offer specific solutions for multi-property operators, including centralized dashboards and management tools under our Hotel Group / Enterprise plans.

18. Can UNI help with payroll and HR?

Yes, through our integrated UNI HCM (Human Capital Management) solutions, we offer comprehensive payroll, HR, recruiting, and workforce management tools for hotels.

19. What third-party fees may apply?

Potential third-party fees can include costs for integrated booking engines, channel managers, SMS services, payment processing, and advertising platforms, which are separate from UNI's service fees.

20. How long does implementation take?

Implementation time varies based on the chosen plan and complexity. Basic setups can be quick, while more advanced integrations and customizations may take longer. We provide estimated timelines during onboarding.

21. Is training included?

Yes, training is included with our paid plans, along with comprehensive support resources, to ensure you can effectively utilize the platform.

22. Can I upgrade later?

Yes, you can easily upgrade your plan at any time to access more advanced features and capabilities as your hotel's needs evolve.

23. What happens after enrollment?

After enrolling, you'll proceed with account creation, complete the assessment, receive your roadmap, and our team will guide you through the platform configuration and launch process.

24. How do I schedule a consultation?

You can schedule a consultation directly through our website via the "Schedule a Hotel Growth Consultation" button or by contacting our sales team.

Turn Today's Guest Into Tomorrow's Repeat Customer.

Build stronger direct relationships, improve guest communication, and create new growth opportunities with UNI Hotel AI Growth.

Take the Free Hotel Growth Assessment →